Queuing Model Excel 30
Queuing Model Excel overview
Calculate the number of service staff to minimize service and waiting costs.
Queuing Model Excel Details
Windows 98/2000/XP/Vista Platform :
0.3 MbFile Size :
Free to try; $69 to buy License :
May 01, 2010 Date Added :
Queuing Model Excel screenshotScreenshot :
Queuing Model Excel ReviewCalculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).
Changes in version 30:
Evaluation Mode with Excel 2007 and Excel 97-2003 versions.
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