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Request Tracker 3.2

Request Tracker overview

Request Tracker
Track requests made by customers and create a searchable database of problems.

Request Tracker Details

CyberNiche SoftwareDeveloper :
3.2Version :
Windows 95/98/ME/NT/2000/XP Platform :
5.2 MbFile Size :
Free to try; $149 to buy License :
February 05, 2009 Date Added :
Request Tracker screenshotScreenshot :
Software AwardRating :
Keywords : help desk, call center, helpdesk, workorder database, crm, kms, customer relations management, customer resource management, resource management, customer service

Request Tracker Review

Request Tracker Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks of any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

Changes in version 3.2:
Help file changes for Windows Vista.

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