BridgeTrak Help Desk Software 7.0 Build 166

BridgeTrak Help Desk Software overview

Comprehensive help desk and issue trouble ticket tracking software.

BridgeTrak Help Desk Software Details

BridgeTrak Help Desk Software Review

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.

Changes in version 7.0 Build 166:
Build 163 offers a number of product fixes and offers customer reports, using Crystal Reports, as a seperate download

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