LBE Web Helpdesk 4.0.142

LBE Web Helpdesk overview

LBE Web Helpdesk: a helpdesk software operated entirely from your web browser

LBE Web Helpdesk Details

LBE Web Helpdesk Review

Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

Changes in version 4.0.142:
1. Allow renaming of Job, Problem To-do and Solution 2. New System Option to make entry in Solution field mandatory before closing Job 3. Add operator privileges to control if operators may change a Job's priority, change target completion datetime , close jobs, place jobs on hold.

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