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Queuing Model Excel 30

Queuing Model Excel Short Description

Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).

Queuing Model Excel Details

BizpepDeveloper :
30Version :
Windows 98/2000/XP Platform :
0.3 MbFile Size :
Free to try; $69 to buy License :
April 29, 2010 Date Added :

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Queuing Model Excel - Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.



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