Customer service: download Customer service related software
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VueChat Customer Service 1.5
VueChat Personal Edition installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.
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LBE Desktop Helpdesk 4.0.188
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
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LBE Web Helpdesk 4.0.142
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
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Jitbit HelpDesk 5.4.4
Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere via web.
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ProvideSupport: Live Chat for Website 5.4.4
Live chat for websites enabling proactive chat, push page, canned answers, multiple departments, visitor monitoring, file transfer. This tool will help you sell your product online and give superior customer service. Fully customizable to fit your website design.
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FlashComs Community Chat 6.5
Community Chat is a feature-rich, multi-room cross-platform web chat application. It can be installed to any web server both under unix/windows platform and does not require any additional software, and can be integrated with website users database.
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Help Desk for IIS 2.2
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.
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Queuing Model Excel 30
Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.
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